Effective Date: June 05, 2024
At Wezatech, we strive to provide flexible and convenient payment options to meet the diverse needs of our clients. Please read our billing and payment policy carefully to understand our accepted payment methods and terms.
1. Accepted Payment Methods
a) Credit/Debit Cards
- Visa
- MasterCard
b) Digital Wallets
- PayPal
c) Bank Transfers
- Direct Bank Transfer (Wire Transfer)
d) Other Methods
- Cash on Delivery: Available for specific services or regions. Please contact us to check availability.
- Checks: Accepted for business clients or large transactions. Please ensure checks are made payable to Wezatech and mailed to our billing address.
2. Diagnostic Fee
For certain services, Wezatech applies a non-refundable Diagnostic Fee of QR100/-. This fee covers the professional evaluation of your device to identify any issues. If you proceed with the recommended repair, the QR100/- will be deducted from the total invoice amount. If you choose not to proceed with the repair, the QR100/- remains as a non-refundable fee.
3. Payment Security
We take your payment security seriously. All transactions are encrypted and processed through secure payment gateways to ensure your information is protected.
4. Billing Information
Upon completion of your transaction, a detailed invoice will be sent to your registered email address. For any billing inquiries or to request a copy of your invoice, please contact our billing department at billing@wezatech.com.
5. Requesting Bank Details and Payment Links
For bank transfers and specific payment links, please contact our billing department. We will provide you with the necessary details upon request to ensure privacy and security.
6. Need Assistance?
If you have any questions regarding payment methods or require assistance with billing, please don’t hesitate to reach out to our customer support team at hello@wezatech.com or call us at +974 6674 7442.
7. Changes to the Billing and Payment Policy
Wezatech reserves the right to modify or update this billing and payment policy at any time. Clients will be notified of any changes through our website.
Contact Us
If you have any questions or concerns regarding our billing and payment policy, please contact us at:
Email: hello@wezatech.com
Phone: +974 6674 7442
By engaging with the services provided by Wezatech, you acknowledge that you have read, understood, and agree to be bound by the terms outlined in our Billing and Payment Policy. It is your responsibility to review and adhere to the conditions stated herein.